Privacy Policy
1. Introduction
Property365 (“Property365”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your information when you use our platform, websites, tools, and related services (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.
2. Scope
This Policy applies to:
- Users who create accounts
- Website visitors
- Project marketers
- Subscribers
- Users of leads8n and automation tools
- Individuals who contact us
If you publish a website using Property365, you are independently responsible for the privacy policy of your own website visitors.
3. Information We Collect
3.1 Information You Provide
- Name
- Email address
- Phone number
- Company name
- Billing information
- Payment details (processed via payment gateways)
- Content you upload (property details, images, etc.)
- Communications with us
3.2 Automatically Collected Information
- IP address
- Device information
- Browser type
- Usage logs
- Analytics data
- Cookies and tracking data
3.3 Leads8n and Communication Data
If you use automation tools:
- Contact lists you upload
- Message delivery logs
- Communication metadata
You are solely responsible for ensuring lawful consent from your contacts.
4. Purpose of Processing
We process personal data to:
- Provide and maintain Services
- Process subscriptions and payments
- Improve platform functionality
- Communicate updates and service notices
- Provide customer support
- Prevent fraud and misuse
- Comply with legal obligations
We do not sell personal data to third parties.
5. Legal Basis (India - DPDP Act 2023)
We process personal data based on:
- Your consent
- Performance of a contract
- Compliance with a legal obligation
- Legitimate business purposes permitted by law
You may withdraw consent at any time, subject to legal limitations.
6. Data Sharing
We may share data with:
- Payment processors
- Hosting providers
- Analytics providers
- Cloud storage providers
- Legal authorities when required
We require service providers to implement appropriate security measures.
We do not share personal data for third-party marketing without explicit consent.
7. Cross-Border Data Transfers
Your data may be processed outside your country of residence, including in India and other jurisdictions where our service providers operate.
By using the Services, you consent to such transfers.
8. Data Retention
We retain your data for:
- As long as your account is active
- As required for legal or regulatory compliance
- As necessary for dispute resolution
Upon account deletion, data may be removed subject to backup and legal requirements.
9. Your Rights (India & UAE Users)
Subject to applicable law, you may:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of data
- Withdraw consent
- File a grievance
To exercise rights, contact: contact@property365.io
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no system is completely secure. Use of the Services is at your own risk.
11. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain session security
- Analyze usage
- Improve user experience
You may control cookies through browser settings.
12. Third-Party Websites
Websites created by Users using Property365 are independently operated. Property365 is not responsible for privacy practices of User websites.
13. Children’s Privacy
Our Services are not intended for individuals under 18 years of age.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Services after changes constitutes acceptance.